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Dr. Ram Ramdas, Founder and Chief Evangelist at Wonderlend Hubs, has been featured in Dun & Bradstreet’s 2025 report, “Rethinking the Future of the BFSI and Fintech Industry.” In an exclusive interview, he outlines the major shifts shaping the sector and what lenders must prepare for in the coming years.

Dr. Ramdas highlights three forces that will define the next phase of BFSI and FinTech: AI/ML-powered credit scoring, the rise of no-code and blockchain-driven credit systems, and the growing impact of AI agents in assessment and incentive automation. He notes that these technologies are improving financial inclusion by helping institutions better serve MSMEs and first-time borrowers.

He also points to the growing importance of alternative credit models. With traditional credit scores often excluding underserved groups, lenders are turning to transactional data, location intelligence, behavioural analytics, and spending patterns to build fairer, more predictive credit assessments.

The interview further addresses regulatory shifts that will challenge the industry in 2025. From India’s new data privacy rules to RBI’s tightened digital lending framework and the push for standardization in AI-based decisioning, Dr. Ramdas emphasizes that FinTechs will need to redesign credit models and ensure compliance without compromising innovation.

His perspective reinforces Wonderlend Hubs’ commitment to building transparent, AI-driven, and inclusion-focused credit technologies, aligned to its GrowthOps philosophy, that help lenders scale responsibly in a fast-changing landscape.

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