Privacy Policy

Effective Date: 10-12-2024

WonderLend Hubs Pvt. Ltd. (“WLH,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect Personally Identifiable Information (PII) shared with us, either directly or indirectly, through your interactions with our website and services.

1. Scope of This Policy

This Privacy Policy applies to all personal data provided to WLH by employees, clients, partners, and other stakeholders. By accessing our website or engaging with our services, you agree to the practices described herein.

2. Information We Collect

We may collect and process the following types of information:

  • General PII: Includes your name, address, email address, date of birth, phone number, and identification numbers such as PAN or passport details.
  • Sensitive Personal Information: Includes passwords, financial information (e.g., bank or credit card details), health information, sexual orientation, medical records, and biometric data.
  • Other Information: Any data categorized as “Sensitive Personal Information” under applicable laws, including the Information Technology Act, 2000, and its rules.

3. How We Use Your Information

We use your personal information only for lawful purposes, including but not limited to:

  • Fulfilling service requests and contractual obligations.
  • Enhancing and personalizing your experience with our services.
  • Complying with legal and regulatory requirements.

Your information is processed on a “need-to-know” basis and is only accessible to authorized personnel.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Data Security

We have implemented robust physical, electronic, and managerial measures to ensure the confidentiality and integrity of your personal information, including:

  • Access controls on internal servers and AWS infrastructure.
  • Regular audits of access logs.
  • Employee training programs on data security and privacy.

6. Disclosure of Information

We may disclose your personal information under the following circumstances:

  • To comply with legal obligations or court orders.
  • In response to legitimate third-party claims, such as intellectual property or privacy violations.
  • With your consent or for purposes specified at the time of data collection.

7. Your Rights

As a user, you have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Lodge a complaint with regulatory authorities if you believe your data rights have been violated.

8. Grievance Redressal

For any concerns or queries regarding this Privacy Policy or the handling of your personal information, please contact our Grievance Officer:

Name: Arun Rathi
Address: First Floor, 91 Springboard, Godrej & Boyce, Gate No. 2, Plant No. 6, LBS Marg, Opposite Vikhroli Bus Depot, Vikhroli West, Mumbai, Maharashtra 400079, India.
Email: arun.rathi@heraldlogic.com
Phone: +91 9975984468

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or other considerations. We encourage you to review this page regularly for the latest information.

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